Terms & Conditions
Welcome to RosieGlow (https://rosieglow.shop/). By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making any purchase.
These Terms form a legally binding agreement between you (“Customer,” “User,” “You”) and RosieGlow (“Company,” “We,” “Us,” “Our”).
1. Introduction
RosieGlow is an online platform specializing in high-quality makeup and beauty products. Our mission is to provide safe, reliable, and innovative beauty solutions to our customers.
By purchasing from RosieGlow, you acknowledge that you:
- Are at least 18 years old (or supervised by a parent/guardian if younger).
- Have read, understood, and agreed to these Terms.
- Use our website for lawful purposes only.
2. Eligibility to Use
You may use our website if you:
- Have a valid email address and payment method.
- Provide accurate personal and delivery information.
- Agree not to resell or misuse RosieGlow products for unauthorized commercial purposes.
We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect fraud, misuse, or violation of these Terms.
3. Product Information & Availability
- We make every effort to display accurate product descriptions, ingredients, usage instructions, and prices.
- Colors may vary slightly due to lighting, screen resolution, and photography.
- All products are subject to availability. If a product is out of stock, we will notify you and may offer an alternative or refund.
- We reserve the right to discontinue or update products without prior notice.
4. Pricing & Payments
- All prices listed on https://rosieglow.shop/ are in [Insert Currency] and include applicable taxes, unless stated otherwise.
- Prices are subject to change at any time without notice.
- We accept payments via secure gateways such as Credit/Debit Cards, UPI, Net Banking, Wallets, and PayPal (if enabled).
- By providing payment details, you confirm that you are authorized to use the chosen payment method.
5. Order & Confirmation
- Once an order is placed, you will receive an email confirmation with details.
- Orders will only be processed after successful payment.
- We reserve the right to cancel or refuse an order if:
- Payment is not authorized.
- Product is unavailable.
- There is a pricing or description error.
- Fraudulent or suspicious activity is detected.
6. Shipping & Delivery
- Orders are shipped to the address provided by you during checkout. Please ensure the details are correct.
- Delivery timelines vary based on location, typically 3–10 business days within India and longer for international orders.
- Shipping charges (if any) will be displayed at checkout.
- RosieGlow is not responsible for delays caused by courier services, customs, or unforeseen events beyond our control.
7. Returns, Exchanges & Refunds
We strive for 100% customer satisfaction. However, due to the personal nature of makeup and skincare products, returns are limited.
- Eligible Returns:
- Damaged or defective products.
- Incorrect items delivered.
- Products within 7 days of delivery (unopened, unused, and in original packaging).
- Non-Returnable Items:
- Opened or used makeup/skincare products.
- Items purchased during sale/clearance (unless defective).
- Refund Process:
- Refunds will be processed to your original payment method within 7–10 working days after product inspection.
- Shipping costs are non-refundable.
Please contact our Customer Support at [Insert Support Email] for return initiation.
8. Intellectual Property
- All content on https://rosieglow.shop/, including logos, product images, videos, graphics, text, and trademarks, is the property of RosieGlow and protected under copyright and trademark laws.
- You may not copy, modify, distribute, or use our content without written permission.
- Unauthorized use of RosieGlow branding may result in legal action.
9. User Conduct
You agree not to:
- Use our website for fraudulent or unlawful activities.
- Upload harmful content, malware, or viruses.
- Post misleading product reviews or comments.
- Violate any applicable laws while using our services.
10. Third-Party Links
Our website may contain links to third-party websites for payment or promotional purposes. RosieGlow is not responsible for the content, policies, or practices of third-party sites.
11. Disclaimer of Warranties
- All products sold on RosieGlow are intended for cosmetic use only.
- Individual results may vary depending on skin type, application, and other factors.
- We recommend performing a patch test before full use.
- RosieGlow is not liable for allergic reactions, misuse, or side effects resulting from product use.
12. Limitation of Liability
To the maximum extent permitted by law:
- RosieGlow shall not be liable for indirect, incidental, or consequential damages arising from product use or website access.
- Our total liability is limited to the value of the product purchased.
13. Indemnification
You agree to indemnify and hold harmless RosieGlow, its affiliates, employees, and partners from any claims, damages, or expenses arising out of your misuse of our website or products.
14. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By agreeing to these Terms, you consent to our Privacy Policy.
15. Governing Law & Jurisdiction
- These Terms shall be governed by the laws of India (or your applicable jurisdiction if selling internationally).
- Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, State].
16. Amendments
RosieGlow reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
17. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 Email: divyadeepu6521gmail-com
🌐 Website: https://rosieglow.shop/